We do our best to ensure that our products images are true to colour as possible. However due to inconsistencies of various monitors dye lot variation and lighting sources we cannot guarantee that the colour you see on your screen accurately shows the true colour of the product. Screen images are intended as guide only and should not be regarded as perfectly correct.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Returns: 25% restocking fee will apply to all in stock item.
THERE ARE NO RETURNS AND/OR EXCHANGES ON: -TINTED PAINT -STAIN -SPECIAL ORDER PRODUCTS -CLEARANCE PRODUCTS -FINAL SALE PRODUCTS -PRODUCTS THAT HAVE BEEN CUT AND/OR MODIFIED/CUSTOMIZED IN ANY WAY
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.